For the first step, you need to find the product you want to order inside the SHOP menu. Product are the same, but with different shipout date, the price will be different. (The more approach to shipout date, the price will be higher)
STEP1 : Select Products
step1:select the product you want to order
STEP2 : Select Quantity and Add to Cart
Select the quantity you want to order, and click add to cart button
step2: select quantity
STEP3 : Confirm order and shipment Details
Confirm the order details in the box, and choose shipment method. Then click Proceed to checkout
We only accept local pick up in HONGKONG currently, please click on “Calculate Shipping” to change your location to HONGKONG if you need local pickups.
step3: order confirmation
STEP4 : Fill in information and Create Account
Fill in the blank with * mark, and choose CREATE AN ACCOUNT if you don’t have one. (Please login if you have already account registered). After that, choose a payment method you prefer and click place order.
step4: Fill in information and place order
STEP5 : Make Payment with BTC
You can check the amount and payment address need to paid in this page. Then you can use address or QRcode to pay.
Please make payment with exact amount in 30minutes, otherwise the order will be expired.
step5: Payment Processing Page
STEP6 : Payment Confirmation Page
After payment, it will inform you that the order has been received.
However,it will take a while until we confirm the order in our back end.
Your payment details will be showed in the bottom of the page.
Amount unconfirmed means payment found in the network, but didn’t reach us yet.
Your order total means the amount you need to pay.
And amount received mean the amount already reached us.
step6: Payment Successful information
Notes for Order and Payments
BTC is available for payment on our site, the rate will updated automatically every 30 minutes based on average value of multiple exchanges. For more issue about crypto currency payment, please send email to email@example.com
Pending Payment / Processing / Cancel Status
- Pending Payment Could be showed in below situation
– Payment hasn’t been made
– Payment has made but didn’t reach us yet
- Processing Could be showed in below situation
– We have received your payment, and your order has been secured
- Cancel Could be showed in below situation
– Your order has been cancelled due to delayed payment ( above 20~45minutes depending on Blockchain network condition)
– You have cancelled the order by yourself
What should i do if i have made payment, but order is still cancelled?
You need to forward your TXID and ORDER number to firstname.lastname@example.org
Or use below link for submitting a Payment Ticket by below link:
Usually, we will change your order from cancelled to processing after 1 confirmation
What should i do if i have made payment but no successful information show on the screen?
This situation usually shows when you are using Wallet from Exchanges (Coinbase,Bitmex etc…)
These exchanges usually make transaction during specific time of one days, so the payment procedure will be delayed a lot.
**Usually, once you have made the payment, broadcasting will be generated immediately on blockchain network. And we won’t cancel your order if we find existing broadcasting.
To avoid delayed payment issue, we strongly recommend you to use wallet from BLOCKCHAIN.INFO and BTC.COM